Returns & Refunds
At Top This, we stand by Bill’s Salsa Topping—it’s bold, it’s flavorful, and we believe you’ll love it as much as we do.
Since our salsa topping is a perishable product, we unfortunately cannot accept returns. However, if there’s an issue with your order—like receiving the wrong item, a damaged product, or a shipping error—we’re here to make it right.
Please reach out to us at forgetketchup@topthis.net within 7 days of receiving your order. Be sure to include your order number, a brief description of the issue, and a photo if applicable.
We’ll work quickly to find a solution—whether that means sending a replacement or issuing a refund.
Thanks for choosing Top This—ditch the ketchup and elevate your flavor game!
Privacy Policy
Effective Date: July 23, 2025
At Top This, your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. What Information We Collect
When you visit or interact with our website, we may collect:
-
Personal Information: Your name, email address, phone number, and shipping address (provided when you place an order, sign up, or fill out a form).
-
Payment Information: Securely processed through third-party providers (e.g., Wix Payments, PayPal, etc.). We do not store your credit card details.
-
Order Details: Items you purchase, quantities, and any special instructions you provide.
-
Cookies & Tracking Data: We use cookies to improve user experience, monitor website performance, and support marketing efforts (e.g., through Google Analytics).
2. How We Use Your Information
We use the information we collect to:
-
Fulfill and ship your orders
-
Communicate with you about your purchase or customer support inquiries
-
Send occasional updates, if you opt in (like restock alerts or special offers)
-
Improve our website and services
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers solely for the purposes of:
-
Order fulfillment (e.g., shipping providers like Shippo)
-
Payment processing
-
Website functionality
These providers are required to protect your information and only use it for agreed-upon purposes.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
-
Analyze website traffic
-
Track how you interact with the site
-
Remember your preferences
You can control cookie preferences through your browser settings or via our website’s cookie banner (if enabled).
5. Your Rights
Depending on where you live, you may have the right to:
-
Access or update the information we hold about you
-
Request deletion of your data
-
Opt out of marketing emails at any time
To make such requests, contact us at:
forgetketchup@topthis.net
6. Data Security
We take security seriously and follow best practices to protect your personal information, including encryption and secure data storage.
Our website is hosted on the Wix.com platform. Wix provides us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.
To learn more about how Wix handles site visitor data, please review their privacy policy here:
https://www.wix.com/about/privacy
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on our website with an updated effective date.